Privacy Policy
Last updated: August 2026
This page explains, in plain language, what information AskJapanCars (AVON INTERNATIONAL CO., LTD.) collects and how we use it. We keep it deliberately simple and will expand it as the service grows.
What we collect
When you use the assistant or contact us, we process the messages you send and basic technical data (such as your approximate region and device type) to run the service and prevent abuse. You don't need an account or a deposit to explore the site.
Saving your conversation
So you can pick up where you left off, we save the messages you exchange with the assistant against a random identifier stored in your own browser. That identifier is not your name and is not linked to you personally unless you choose to tell us who you are. Conversations that are not linked to a customer are deleted automatically after 90 days. If you message us on WhatsApp, your WhatsApp number identifies that conversation instead. Choosing 'Start new' when we offer to restore a conversation gives you a new identifier and starts a genuinely fresh conversation the assistant cannot draw on the earlier one from — useful on a shared or public computer. You can also email info@askjapancars.com to ask us to delete your conversations.
How we use it
We use your information to answer your questions, source and quote vehicles, improve the assistant, and protect the service from misuse. We do not sell your personal information.
Sharing
To source a car we may share the details you provide with the licensed dealer who places bids on your behalf. We rely on trusted infrastructure providers — for example hosting and AI services — to operate the site.
Your choices
You can ask us what information we hold about you, or ask us to delete it, by contacting us on WhatsApp. As the service expands we'll publish a fuller, region-specific policy here.